Welcome to the Privacy Notice of Shan and Co Solicitors.

At Shan and Co Solicitors, we take your privacy seriously and are dedicated to safeguarding your personal data. This notice provides details on how we handle your personal information when you visit our website, no matter where you access it from. It also outlines your privacy rights and explains how the law protects you. All members of Shan and Co Solicitors adhere to this privacy policy in the course of their work. Responsibility for data protection ultimately lies with the principal solicitor of our firm.

Who We Are

Shan and Co Solicitors, based at 189 Northolt Road, South Harrow, Middlesex, HA2 0LY, is your trusted legal service provider. We collect, use, and are responsible for managing your personal information. In doing so, we act as the ‘controller’ of your data in accordance with the GDPR and the Data Protection Act 2018.

Purpose of This Privacy Notice

This privacy notice is designed to provide you with clear information about how we collect and manage your personal data when you use our website. Please note that the website is not intended for use by individuals under the age of 18, and we do not knowingly collect data related to children.

Controller and Contact Details

Your personal information is managed by Shan and Co Solicitors, located at 189 Northolt Road, South Harrow, HA2 0LY. If you have any inquiries regarding this Privacy Notice or wish to exercise your rights outlined within it, you may contact us via email at info@shanandcosolicitors.co.uk or by phone at 02088647070.

Should you have concerns about our handling of your data, you have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters ([www.ico.org.uk]). However, we kindly urge you to reach out to us first so we can address your concerns directly.

Third-Party Links

Our website may contain links to third-party websites, applications, or services. Interacting with these links may allow third parties to collect or share information about you. Please be aware that we have no control over these third party websites and we recommend reviewing their privacy notices when you visit them.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

• we aim to limit our collection of personal data to only the personal data required for legitimate purposes.
• we first request your explicit consent to process your personal data in cases requiring your consent.
• we take appropriate security measures to protect your personal data and require this from parties that process personal data on our behalf.
• we respect your right to access your personal data or have it corrected or deleted, at your request.
  
  

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data encompasses details such as your first name, last name, maiden name, username or similar identifier, marital status, title, date of birth, and gender.
• Contact Data refers to your billing address, delivery address, email address, and phone numbers.
• Profile Data includes information about your purchases or orders, your interests, preferences, feedback, and responses to surveys.
• Usage Data captures insights into how you interact with our website, products, and services.
  
  

How is your personal data collected?

We use different methods to collect data from and about you including where you provide us with direct interactions – i.e. where you may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes entering a survey and give us feedback.

Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Change of Purpose

We will only use your personal data for the purposes for which it was originally collected, unless we determine that it is necessary to use it for another purpose that is compatible with the initial intent. If you would like further clarification on how a new purpose aligns with the original one, please feel free to contact us.

Should we need to use your data for a purpose unrelated to the original collection, you will be notified, and we will provide an explanation of the legal basis that permits such use.

It is important to note that, in certain cases, we may process your personal data without your knowledge or consent, but only when required or allowed under the law and in adherence to the aforementioned guidelines.

Data Retention

How Long Do We Retain Your Personal Data?

We will retain your personal data only for as long as necessary to achieve the purposes for which it was collected, including fulfilling legal, accounting, or reporting obligations.

When determining the appropriate retention period, we assess the following factors:

• The volume, nature, and sensitivity of the data.
• The potential risks associated with unauthorised use or disclosure.
• The purposes for processing your data and whether they can be achieved through alternative means.
• Applicable legal and regulatory requirements.